A 12-clinic network unified pharmacy stock and cut medicine wastage 28%

A primary-care network running twelve clinics had a pharmacy problem that only showed up at the year-end audit: stock written off for expiry at one branch while the identical drug ran out at another, three kilometres away. Each clinic kept its own register, so no one could see the whole picture.

#The challenge

With no shared view of inventory, purchasing was defensive — every clinic over-ordered to avoid stockouts, and the surplus quietly expired on the shelf. Manual reconciliation ate the better part of a day every week, and even then the numbers rarely matched.

#The approach

Garuda's Pharmacy Management module brought all twelve sites onto a single live inventory. Every batch carried its own expiry date and location, so the network could redistribute soon-to-expire stock before it lapsed. Automated reorder points replaced defensive over-ordering, and Garuda Intellect layered demand forecasting on top — predicting consumption per clinic so purchasing matched reality.

"For the first time we could see all twelve shelves at once. Redistributing stock instead of writing it off felt obvious once we had the data." — Network Pharmacy Lead

#The results

Over nine months, medicine wastage dropped 28%, and stockout incidents fell 84% as redistribution and forecasting did their work. Weekly reconciliation — once a full day's job — shrank by nine hours, because the system reconciled itself continuously. Most importantly, all twelve sites now run from one source of truth, so a question about stock has exactly one answer.